Privacy Policy

As a worldwide supplier of business software applications via internet marketing Key-Soft understands your desire to have your personal information protected. Key-Soft respects your concerns about privacy and values its relationship with you. This Notice describes the types of information we collect via Key-Soft's web sites as set out below, how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of the information. We also tell you how you may contact us to update your information, remove your name from our mailing lists or get answers to questions you may have about our privacy practices at Key-Soft.

Key-Soft's Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Key-Soft anytime you interact with Key-Soft, such as when you visit our website, when you purchase Key-Soft products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Key-Soft, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on those of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, updates, special offers, and events that you might like to hear about.

What information we collect, when and how we may use it

There are a number of situations in which your personal information may help us give you better products. For example:

  • We may ask for your personal information when you're discussing a service issue on the phone with our support desk, downloading a product or software update, participating in an online survey, registering your products, or purchasing a product.
  • When you interact with Key-Soft, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address and contact preferences; your credit card information and information about the Key-Soft products you own, such as their serial numbers and date of purchase; name of your company and information relating to a support or service issue.
  • We might also collect information for support and marketing purposes - such as your type of business and industry where you use our software - to be able to provide better support at start-up configuration as well as to gain a better understanding of our customers and thus provide more valuable service.
  • We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
  • We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Key-Soft's products.

Key-Partner Program

Key-Soft also enables you to promote our technology on your website. In order to identify leads and purchases generated by your website Key-Soft may require personal information about the person or buyer. The personal information provided by your website about that person is used only for the purpose for which it is collected and will be handled under this Policy.

Publicly displayed information is public

If you use a bulletin board or chat room on a Key-Soft website (such as Forum) you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Key-Soft is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Key-Soft will collect that information from your interaction and the information will become publicly available.

When we disclose your information

Key-Soft takes your privacy very seriously. Key-Soft does not sell or rent your contact information to other marketers.

Within the Key-Soft Group

To help us provide superior service, your personal information may be shared with legal entities within the Key-Soft group globally who will take steps to safeguard it in accordance with Key-Soft's privacy policy.

With our service providers, vendors, and strategic partners

There are also times when it may be advantageous for Key-Soft to make certain personal information about you available to companies that Key-Soft has a strategic relationship with or that perform work for Key-Soft to provide products and services to you on our behalf. These companies may help us process information, extend credit, manage and enhance customer data, provide customer service, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Key-Soft's policies, except if we inform you otherwise at the time of collection. If you are approved for service, your account will be governed by Key-Soft and its carrier's respective privacy policies.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

Key-Soft takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

Integrity of your personal information

Key-Soft has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used.


Key-Soft presumes that adults purchase our products for business use, sometimes for family business purpose. Thus, we can not exclude that kids might have access to the system. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Key-Soft purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to Key-Soft and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.


Key-Soft's website does not use "cookies".

Our companywide commitment to your privacy

As we said, Key-Soft takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Key-Soft employees and strictly enforce privacy safeguards within the company.

Partner pages

Key-Soft's website has links to the sites of other companies. Key-Soft is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions and regional privacy notices

If you have questions or concerns about Key-Soft's Customer Privacy Policy or data processing, please use the email address to contact us. We will respond to your inquiry within 30 days.

Key-Soft may update its privacy policy from time to time. When we change the policy a notice will be posted on our website along with the updated privacy policy.